How to book 

If the phrase “General Admission” (GA) is used, specific seats are not allocated. Tickets are issued according to the venue capacity and patrons select their own seats after admission to the venue. Seating is on a ‘first come, first served’ basis so we recommend you arrive early. 

TICKETEK 

If the phrase “General Admission” (GA) is used, specific seats are not allocated. Tickets are issued according to the venue capacity and patrons select their own seats after admission to the venue. Seating is on a ‘first come, first served’ basis so we recommend you arrive early. 

PHONE BOOKINGS 
Phone bookings can only be accepted with credit card payments for all TSB Showplace events. Phone bookings can be done through Ticketek on 0800 842 538 Monday to Friday 8.30am-8.00pm and Saturday, Sunday & Public Holidays 9.00am-5.00pm.  

Service and credit card fees apply. 

COUNTER SALES 
Bookings can be made through Ticketek outlets nationwide including:   
TSB Showplace, 92 - 100 Devon Street West, New Plymouth  
Ph 06 759 0021   
Open Monday to Friday, 9am – 4pm.  

South Taranaki i-SITE, 55 High St, Hāwera  
Ph 06 278 8599  
Open Monday to Friday, 8.30pm - 5pm, Saturday, Sunday and public holidays, 10am - 3pm. 

4TH WALL THEATRE 

PHONE BOOKINGS 
Phone bookings can only be accepted with credit card payments for all 4th Wall shows. Phone bookings can be done through 4th Wall Theatre on  Phone 0800 484 925. Service and credit card fees apply. 

COUNTER SALES 
11 Baring Terrace, Strandon  
New Plymouth 4310  
The box office will be open four hours prior to all Winter Fest show start times, in addition to the standard open hours:   
Open Friday 3.30pm – 5.30pm, Saturday 10am - 2pm 
Email [email protected]  

TICKETING TERMS AND CONDITIONS 
The Arts Festival Taranaki Trust reserves the right to alter without notice any advertised schedule of artists, events or programmes. Tickets are subject to availability and issued according to best available at time of purchase. Tickets are non-transferable between events and there will be no refunds or exchanges on completed bookings. Latecomers will not be entitled to a transfer or a refund. If a show is cancelled, the ticket price will be refunded by Ticketek or 4th Wall to those who purchased over the counter, online or by phone. No refunds or exchanges on ticket price of service fee except required by law. General Admission tickets cannot be replaced if lost or stolen.